Support
Need help? We offer multiple support channels depending on your issue.
Discord Community
Join our Discord server for direct support from the ONE WARE team and community members. Whether you have questions about ONE AI, ONE WARE Studio, deployment, or anything else — this is the fastest way to get help.
GitHub Issues
For bugs and feature requests related to the open-source ONE WARE Studio, you can open an issue on GitHub:
Please include reproduction steps, your OS/platform, and any relevant logs or screenshots.
Troubleshooting
Having problems with ONE AI model training, export, or deployment? Check our Troubleshooting guide for solutions to common issues including:
- Hardware constraint errors
- Overfitting and validation loss problems
- Model performance gaps between training and deployment
- Camera tool issues
Enterprise Support
For enterprise customers, dedicated support is available through your account manager. Visit our Services page for more information about professional support options.
Need Help? We're Here for You!
Christopher from our development team is ready to help with any questions about ONE AI usage, troubleshooting, or optimization. Don't hesitate to reach out!